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The following tips will help you prepare your vehicle for transit:
Vehicle Wash
In order to better facilitate origin inspection, please present the vehicle to
the carrier in clean condition. This allows a thorough evaluation of the vehicle
prior to transporting. It is not necessary or recommended that a complete
detail be performed prior to the move. Just make sure the vehicle has been
washed and is clean.
Gas
Your gas tank should be at least 1/4 but no more than 1/2 full. If your vehicle
is being transported internationally, via a port, it will require less than
1/4 tank or it will be refused. Carriers will sometimes have to reposition
your vehicle on the transporter to load and unload other vehicles resulting
in additional mileage.
Antennas
Antennas should be lowered or removed. Temporary antennas such as (but
not limited to) cell phone or CB radios should be removed.
Keys
The U.S. Department of Transportation (DOT) requires that the carrier be
provided with one set of all keys for the vehicle, including the ignition, trunk,
and glove box keys. If the vehicle can be accessed without a remote, please
remove any remote from the key that is provided to the carrier.
Alarms
Alarms should be turned off. If there are special instructions required to
start a vehicle or to disarm an alarm, please advise Reindeer or the carrier.
Reindeer or the carrier is not responsible for drained batteries as a result of
an alarm that has not been turned off.
Accessories
Remove any luggage, bike, ski racks, bug shields, or any other items not
permanently attached to the vehicle.
Climate
Make sure your vehicle is prepared for any climate. Add coolants, transmission
fluid, antifreeze, and other fluids. Neither Reindeer nor the motor carrier
shall be responsible for damage caused as a result of Acts of God or Nature
which result in different climatic conditions. The best protection is to have
the vehicle prepared for both the trip and climatic conditions at destination.
For positioning purposes, please notify our office of any known fluid leaks.
Spoilers
Spoilers, fairing, air dams, and/or other low hanging items should be removed,
or sufficient clearance must be assured to facilitate loading on the rail and
truck ramps. Any damage caused by a low-hanging item hanging up, catching
on, or scraping on the rail and truck ramps shall be denied.
Caps/Canopies/Tonneau Covers
Caps, canopies, or other such items on pickup trucks must be properly
bolted to the bed of the truck to ensure safe delivery. Vinyl or canvas tonneau
covers must be either rolled (retracted) and locked or removed.
Personal Items
Do not leave or pack anything that will remain in your vehicle for the duration
of its transport. Neither Reindeer Auto Relocation nor the carrier shall be
responsible for anything loose inside the vehicle including but not limited
to cell phones, radar detectors, removable radios, sunglasses, EZ Passes, etc.
The DOT prohibits the carrying of personal items on a truck licensed only
for transporting vehicles. Stored personal items can also increase the overall
weight of your vehicle which could cause damage during transport. Non-compliance
could result in removal of items upon inspection by the DOT at
state lines.
Locations
Make sure that both your pick-up and drop-off locations are tractor-trailer
accessible. A 75 to 80 foot truck must be able to maneuver to and from each
address.
Pickup/Delivery Times
Be sure that you have chosen locations that allow someone to be present
between the hours of 8:00 a.m. and 5:00 p.m. during daylight hours Monday thru Saturday.
Contact Times
Be sure contact persons are available by phone between the hours of 8:00
a.m. and 5:00 p.m. during daylight hours Monday thru Saturday, and be sure that the phone
numbers you provided are direct lines to those persons. Cell phones are
usually the best. Pagers or voice mail numbers cannot be used.
